▸ How do I get
started with the service?
Getting started is easy! Simply create an account by clicking
the "Sign Up" button on the top right. Once registered, follow
the onboarding tutorial to set up your profile and
preferences.
▸ Can I change
my plan later?
Absolutely. You can upgrade or downgrade your plan at any time
from your dashboard settings. The changes will take effect
immediately, and billing will be prorated accordingly.
▸ Is my data
secure with you?
Security is our top priority. We use industry-standard 256-bit
SSL encryption to protect your data. We also perform regular
security audits and never share your information with third
parties.
▸ Do you offer a
free trial?
Yes, we offer a 14-day free trial for all new users. You get
full access to all premium features during this period so you
can decide if it's the right fit for you.
▸ How do I
contact customer support?
Our support team is available 24/7 via live chat or email. You
can also visit our Help Center for detailed guides and video
tutorials.
▸ What payment
methods do you accept?
We accept all major credit cards (Visa, MasterCard, American
Express), PayPal, and Stripe. For annual enterprise plans, we
can also arrange bank wire transfers.
▸ Can I get a
refund?
We have a 30-day money-back guarantee. If you are not
satisfied with the product within the first month, contact
support for a full, no-questions-asked refund.
▸ Do you support
multi-user access?
Yes! Depending on your plan, you can invite team members to
your account. The "Business" plan allows up to 5 users, while
the "Enterprise" plan offers unlimited seats.
▸ Is there a
mobile app available?
We have dedicated apps for both iOS and Android devices. You
can download them from the App Store or Google Play Store to
manage your account on the go.
▸ Where can I
find my invoices?
All your past invoices are stored in the "Billing" section of
your account dashboard. You can view or download them as PDF
files at any time.
